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โThe VOSS platform is a modular system: some customers want the ability to manage their systems on a small scale, others want full access to self-serve everything. โFor us, that is a service play. The VOSS team we work with understand our needs and those of our customers and together we are able to deliver effectively and efficiently.โ For example, with the support of VOSS, we are able to provide our customers with an intuitive web portal they can use to manage many of their processes and control their IT costs. [Looking for Contact Centre News? And that means that picking partners with the smarts, the culture and the expertise to deliver is about as important as it gets.